Vanessa Jones, e-Learning Voice Talent
There are many different types of e-Learning, and it’s important to tailor both the content and delivery to the particular kind of learner and their needs. A good e-Learning voice talent understands how to match their tone of voice to the learner and their situation. Employee compliance training, for example, should sound different from technical guidance on a process, or from a course on management skills.
Vanessa has a range of personas she uses for e-Learning voiceover. The right persona for the right situation is crucial for learner engagement and comprehension.
E-Learning voice talent needs to have a command of the content so the learner believes they actually work for the company and knows what they’re talking about. In order for the learner to be able to retain the information, the voice actor must make it feel accessible and easy to follow. This is achieved through skillful phrasing, pacing, pauses, and tone. Though some e-Learning companies have tried substituting AI-generated voices for human voices in e-Learning, learners overwhelmingly prefer the human voice because it makes them feel more supported and more emotionally engaged.
e-Learning Personas
Friendly Manager – Compliance
The kind of boss who empathizes with their employees, is funny and upbeat, and cares about employee development. The manager is helpful and “walks the walk,” modeling what to do with encouragement and positive energy.
Friendly Manager – Compliance
Industrial Expert – Computer Science Program
A knowledgeable guide who instills confidence and breaks down material into manageable steps. Detail-oriented, straightforward, and competent.
Industrial Expert – Computer Science
Corporate Trainer – Policy and Procedures
Approaches dry material with energy and clarity. Creates “buy in” from learner by breaking things down so learner understands what’s important and why.
Corporate Trainer – Policy and Procedures
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